One of our customer from UAE, was very interested in our slim duct type fan coil unit. And in 2019 Shanghai HVAC Exhibition, customer came to visit our Booth, and check the real slim duct type fan coils unit. He was very satisfied with our slim type ceiling concealed fan coil unit, from it’s dimension (especially on its thickness), the material of metal and heating coils and internal structure. But he required much more air flow than the standard ones and needed the thermostat as well. Our engineers joined in the discussion of how to make the modification for the customer’s requirement in the Exhibition.
And we made a new sample of the slim type ceiling concealed duct fan coils and sent to customer to check by air. At last, the customer was very satisfied with our new sample unit, and confirmed the orders to us. And we've been keeping cooperation with them up to now by our ODM service. And we also offer them other types of our fan coil unit, such as CASSETTE fan coil units as well.
One of our customer from Iran needed the our duct type fan coil unit by SKD. They had the special requirement on the noise level, the metal thickness and coils specification. According to our spare parts list and testing report, they could completely accept our standard duct fan coil units. But there were special terms from Iran Custom for SDK importing. Our sales team, production manager and engineer together checked the the terms one by one and supplied the customer our duct fan coils by SKD. The customer received the goods very smoothly.